Privacy Policy
How we collect, use and protect the information you share with Bright Electrical.
Who we are
Bright Electrical (ABN 16 739 469 287) provides residential and commercial electrical services in Sydney, Australia. This policy explains how we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Information we collect
We collect only the information needed to quote, schedule and complete electrical work. That typically includes your name, phone number, email address, service address, and details of the work you are enquiring about.
When you use our website we may also collect basic technical information such as your browser type, device type and pages viewed, in aggregate form.
How we use your information
We use your information to respond to enquiries, prepare quotes, schedule and carry out work, issue invoices and compliance documentation, and to follow up about the job. We may contact you about a job you have already booked or completed.
We do not sell, rent or trade your personal information to third parties.
Disclosure
We may disclose limited information to subcontractors or suppliers where necessary to complete your job, and to regulators or insurers where required by law or to issue compliance certification. Anyone receiving your information in this way is required to keep it confidential.
Storage and security
Your information is stored securely and access is limited to team members who need it to do their job. We take reasonable technical and organisational steps to protect it against misuse, loss and unauthorised access.
No method of transmission over the internet is completely secure, so we cannot guarantee absolute security of information sent to us online.
Cookies
Our website may use cookies and similar technologies to remember preferences and understand how the site is used. You can disable cookies in your browser settings, although some parts of the site may not function as intended.
Accessing or correcting your information
You may request access to the personal information we hold about you, or ask us to correct it, at any time by calling 0421 664 004. We will respond to your request within a reasonable period.
Complaints
If you believe we have mishandled your personal information, please contact us on 0421 664 004 so we can address it. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.
Changes to this policy
We may update this policy from time to time to reflect changes in our practices or legal obligations. The current version will always be available on this page.